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admin
06-04-2008, 10:00 PM
Somebody once told me “never go to your boss with questions, always go with answers”. As I was arguing on the phone recently with my motorcycle repair shop’s jerky service manager it occurred to me that the same advice applies to negotiating with people about money , services or any other issue needing fixing. Basically, [...]

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Houdino
06-05-2008, 06:33 PM
Overcomming objections without conflict... I like it!