Possible to negotiate a rehab with EdFund instead of Windham?

svb13 · #1 02-22-2010, 10:12 AM

I keep trying to get a live person at EdFund but every time, the automated service tells me to call Windham (CA) directly.

I would really like to work with EdFund (OC) to set up a repayment plan and have the loan rehabbed but I can't get through the phone lines.

Is my request even possible?

LynnInMN · #2 02-22-2010, 12:40 PM

Nope. The DOE has contracted with Windham to handle to account which means that they get paid for collections during a specific period of time. Thus the DOE is not going to waste manpower hours when they are contractualy obligated to pay a CA.

svb13 · #3 02-22-2010, 12:52 PM

got it. thanks.

any advice on rehabilitating my loan through them? are they sharks?

should all communication be in written form or should i just call them?

LynnInMN · #4 02-22-2010, 05:32 PM

Quote:

Originally Posted by svb13

got it. thanks.

any advice on rehabilitating my loan through them? are they sharks?

should all communication be in written form or should i just call them?

All communications with student loans is done over the phone..

svb13 · #5 02-22-2010, 07:43 PM

Thanks, Lynn.

btw...I've been learning a lot from your posts.

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